Most tracking questions start with the shipping email.
Open the tracking link in your shipping confirmation email. If tracking has not updated after 48 hours, contact support with your order number and checkout email.
Öffnen Sie den Tracking-Link in Ihrer Versandbestätigungs-E-Mail. Falls sich der Tracking-Status nach 48 Stunden nicht aktualisiert hat, kontaktieren Sie uns bitte unter hello@frillora.com mit Ihrer Bestellnummer und der E-Mail-Adresse, mit der Sie die Bestellung abgeschlossen haben.
The fastest route is the tracking link in your shipping confirmation email.
Open the tracking link in your shipping confirmation email. If tracking has not updated after 48 hours, contact support with your order number and checkout email.
Tracking can take up to 48 hours to show movement after the carrier receives the package.
Support can look up the order faster when customers include the order number and checkout email.
Send us your order number and email address so support can look it up.