Most tracking questions start with the shipping email.
Open the tracking link in your shipping confirmation email. If tracking has not updated after 48 hours, contact support with your order number and checkout email.
Ouvrez le lien de suivi dans votre courriel de confirmation d'expédition. Si le suivi n'est pas mis à jour après 48 heures, contactez hello@frillora.com avec votre numéro de commande et votre courriel de confirmation de paiement.
The fastest route is the tracking link in your shipping confirmation email.
Open the tracking link in your shipping confirmation email. If tracking has not updated after 48 hours, contact support with your order number and checkout email.
Tracking can take up to 48 hours to show movement after the carrier receives the package.
Support can look up the order faster when customers include the order number and checkout email.
Send us your order number and email address so support can look it up.