Most tracking questions start with the shipping email.
Open the tracking link in your shipping confirmation email. If tracking has not updated after 48 hours, contact support with your order number and checkout email.
Abra o link de rastreamento no seu e-mail de confirmação de envio. Se o rastreamento não for atualizado após 48 horas, entre em contato com hello@frillora.com informando o número do seu pedido e o e-mail de finalização da compra.
The fastest route is the tracking link in your shipping confirmation email.
Open the tracking link in your shipping confirmation email. If tracking has not updated after 48 hours, contact support with your order number and checkout email.
Tracking can take up to 48 hours to show movement after the carrier receives the package.
Support can look up the order faster when customers include the order number and checkout email.
Send us your order number and email address so support can look it up.